1. Introduction
Eixrto ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our website, services, or contacting us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in three ways:
A. Information You Provide to Us
This includes:
- Contact information (name, email address, company name, phone number—if provided)
- Project details submitted through forms
- Files you upload (briefs, documents)
- Job application details (resume, portfolio links, answers to application questions)
- Correspondence (emails, support messages)
B. Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Referring URLs
- Cookies and similar tracking technologies
This data helps us understand usage patterns and improve website performance.
C. Information from Third Parties
We may receive:
- Analytics data
- Advertising or referral information
- Publicly available company information
We do not purchase personal data from third-party brokers.
3. How We Use Your Information
We use collected information to:
Provide and Improve Our Services
- Respond to inquiries
- Deliver requested services
- Review job applications
- Improve user experience
Communicate With You
- Project follow-ups
- Operational updates
- Marketing emails (only if you consent)
Security & Compliance
- Detect fraud or misuse
- Maintain secure systems
- Comply with legal obligations
Analytics
- Understand website usage
- Improve content, design, and performance
We never sell your personal data.
4. Legal Bases for Processing
Depending on your location, we process your information based on:
- Legitimate Interest (service delivery, security, analytics)
- Consent (newsletter, marketing)
- Contractual Necessity (partnering or hiring workflows)
- Legal Obligations
7. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Improve business operations
You may request deletion at any time (see Section 10).
8. How We Protect Your Data
We use industry-standard safeguards:
- Encryption (in-transit and at-rest)
- Access controls
- Monitoring & intrusion detection
- Regular security audits
- Cloud-native security best practices (AWS foundations)
Despite safeguards, no system is 100% secure. We will notify you promptly of any data breach as required by law.
9. International Transfers
Eixrto may process and store information in:
- India
- Other regions where our cloud infrastructure operates
We follow industry-standard safeguards for cross-border data transfers.
10. Your Privacy Rights
Depending on your region, you may have the right to:
- Request access to your information
- Request correction or updates
- Request deletion ("Right to be Forgotten")
- Object to processing
- Withdraw consent
- Request data portability
To exercise any rights, contact:
We respond within 30 days.
11. Children's Privacy
Eixrto does not knowingly collect information from children under 16. If you believe a child has provided personal information, contact us and we will delete it.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
13. Policy Updates
We may update this Privacy Policy to reflect:
- Changes in laws
- Service updates
- Operational improvements
We will revise the "Last Updated" date and may notify users of major changes.
14. Contact Information
For privacy-related questions or requests:
Eixrto
We respond to all requests in 24–48 hours.